Contact Us
At fastpaycasino, operating via fast-pay.casino, we prioritize clear and reliable communication channels for our valued clients in Canada. Please find below all relevant contact details and procedures to ensure your inquiries and concerns are addressed efficiently and in full compliance with applicable Canadian laws and industry best practices.
Customer Support and Contact Methods
If you require assistance, our dedicated support team is available to provide prompt and professional help. You can reach out to us through the following methods:
- Email Support: For any questions or issues related to your account, payments, or general inquiries, please contact our support department at [email protected]. We endeavor to respond to all email communications within one business day.
- Contact Form: You may also use the contact form below to send us your queries. Kindly provide your name, email address, and a detailed description of your request to allow us to assist you effectively.
- Live Chat: For faster assistance, a live chat feature is available 24 hours a day, 7 days a week. You can access this via our official website at fast-pay.casino. Our live chat support team is trained to handle inquiries in real-time to resolve your questions without delay.
- Telephone Support: Although no direct phone numbers are currently provided for general customers, urgent matters can be escalated via our live chat or email, ensuring effective prioritization and follow-up.
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Corporate and Legal Contact Addresses
fastpaycasino is legally registered and operates under the jurisdiction of Curaçao, with the following official addresses:
- Headquarters and Legal Address: Julianaplein 36, Willemstad, Curaçao
- Regional Office: Cyprus (exact address not specified)
These addresses correspond to our corporate and regulatory presence, ensuring compliance with international licensing and operational standards.
Licensing and Regulatory Compliance
fastpaycasino operates legally under a valid gaming license issued by the Curaçao regulatory authority. All gaming and casino operations conducted through fast-pay.casino conform to this license, which is valid through 2025. Details are as follows:
| License Number: | OGL/2023/174/0082 |
| Type of Activity: | Gaming / Casino Operations |
| Validity Period: | Through 2025 |
| Issuing Authority: | Curaçao |
This licensing assures customers, especially those located in Canada, that fastpaycasino operates with adherence to established legal and technical standards governing online gaming.
Corporate Structure
fastpaycasino is a brand managed by its parent company Dama N.V., founded in June 2018 with operational entities including its subsidiary Strukin Ltd. This corporate structure underscores robust management and operational controls designed to maintain reliability and transparency for our clients.
Geographical and Market Presence
- Countries of Operation: Canada (client base)
- Regulatory Jurisdiction: Curaçao
- Market Regions Focus: Canadian market
fastpaycasino specifically caters to clients in the Canadian market, ensuring compliance with local regulations while leveraging international licensing frameworks.
Additional Information and Legal Disclaimers
fastpaycasino commits to maintaining strict confidentiality and protection standards for all client communications. When contacting us via email, contact form, or live chat, please refrain from sharing sensitive personal information beyond what is necessary for support purposes.
By using the contact methods provided, you acknowledge that any information shared will be processed in accordance with our Privacy Policy, which governs data collection, storage, and usage compliant with applicable Canadian privacy laws.
Our support team is trained to handle all inquiries efficiently and professionally; however, please allow up to one business day for email responses. Live chat provides immediate assistance where available.
Summary of Key Contact Details
- Support Email: [email protected]
- Official Website: https://fast-pay.casino
- Live Chat Support: Accessible 24/7 via the official website
- Corporate Headquarters/Legal Address: Julianaplein 36, Willemstad, Curaçao
- License Valid Through: 2025 (Curaçao License OGL/2023/174/0082)
We encourage all users to contact fastpaycasino through the official and verified channels listed above to ensure authentic, secure, and authorized communication.